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Terms & Conditions

Privacy & Safety

Espresso Chronicles knows that you care how information about you is used and recognises the importance of protecting the privacy and the rights of individuals in relation to their personal information. The Espresso Chronicles Privacy Policy explains how we collect and manage your personal information. In this Privacy Policy, “Espresso Chronicles”, “we”, “our”, “us” refers to Espresso Chronicles Pty Limited (ABN 25 694 459 129) 

Espresso Chronicles reserves the right to change its Privacy Policy from time to time. Changes to the Privacy Policy will be posted on our website.

We may also collect some information including your name, address, email, telephone number or any information that is not personal information because it does not identify you or anyone else. For example, we may collect aggregated information about how users use our website.

If you do not provide us with the personal information described above, some or all of the following may happen:

  • we may not be able to provide the requested products or services to you, either to the same standard or at all;

  • we may not be able to provide you with information about products and services that you may want, including information about discounts, sales or special promotions; or

  • we may be unable to tailor the content of our websites to your preferences and your experience of our websites may not be as enjoyable or useful.

We are not responsible for the privacy policies of any third party. Third parties are responsible for informing you about their own privacy practices.

We take reasonable steps to ensure we protect any personal information that we hold from misuse, loss and unauthorised access, modification and disclosure.

Your personal information may be stored in hard copy documents and electronically.

We maintain physical and electronic security over our paper and electronic data storage. We also maintain computer and network security. For example, we use firewalls (security measures for the Internet) and other systems such as user identifiers and passwords to control access to computer systems.

If the personal information we collect is no longer needed for any purposes and we are not required by law to retain it, we take reasonable steps to destroy or permanently de-identify it.


If you believe that your privacy has been breached, please contact us using the contact information below and provide details of the incident so that we can investigate it.

We request that complaints about breaches of privacy be made in writing, so we can be sure about the details of the complaint. We will attempt to confirm as appropriate and necessary with you your understanding of the conduct relevant to the complaint and what you expect as an outcome. We will investigate your complaint and will advise you of the outcome of our investigations in writing.

If you are not satisfied with our response or wish to make a direct complaint to the regulator, you may contact the Office of the Australian Information Commissioner (Australia) or the Office of the Privacy Commissioner (New Zealand).

In Australia:
Office of the Australian Information Commissioner

In New Zealand:
Office of the Privacy Commissioner

Complaints & General Questions

If you have any questions about this Privacy Policy, any concerns or a complaint relating to your personal information, please use the Contact Us link on our website or contact us using the details set out below.

Please contact us at:

Customer Care Australia
Espresso Chronicles Pty Ltd

Wholesale Inquiries

For all Wholesale related inquiries feel free to contact us at:

Payment Methods

  • Credit / Debit Cards

  • Paypal

  • Afterpay

Payment Methods
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